Privacy policy

At knittybae.com, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our webstore and purchase our handmade knitted products.

  1. Information We Collect: We may collect various types of personal information from you, such as your name, email address, shipping address, payment details, and browsing information. We may collect this information when you place an order, create an account, subscribe to our newsletter, or interact with our webstore in any other way.

  2. Use of Information: We use your personal information to process your orders, provide customer support, send you order confirmations, shipping notifications, and updates, and to communicate with you about your purchases or inquiries. We may also use your information to improve our products and services, conduct research, analyze trends, and send you promotional offers or newsletters with your consent.

  3. Data Security: We take appropriate measures to protect your personal data from unauthorized access, loss, misuse, or alteration. We use a secure payment gateway to process your payment information and encrypt sensitive data transmitted over the internet. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal data.

  4. Sharing of Information: We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with our service providers, such as payment processors, shipping carriers, and IT support, to fulfill your orders and provide our services. We may also share your information when required by law, to protect our rights or the safety of others, or in connection with a business transfer or legal proceeding.

  5. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect browsing information, such as your IP address, browser type, operating system, referring/exit pages, and date/time stamps. Cookies are small text files that are stored on your device when you visit our webstore and help us improve your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, but this may affect the functionality of our webstore.

  6. Your Rights: You have the right to access, correct, or delete your personal data held by us. You can update your account information or unsubscribe from our newsletter at any time. You can also contact us to request access to or deletion of your personal data. Please note that we may retain certain information for legal or legitimate business purposes, such as fulfilling orders or resolving disputes.

  7. Links to Third-Party Websites: Our webstore may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of those websites or services before providing any personal information.

  8. Children’s Privacy: Our webstore is not intended for use by children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take appropriate measures to remove the information from our records.

  9. Changes to Privacy Policy: We may update this Privacy Policy from time to time, and the updated version will be posted on our webstore with a revised effective date. By continuing to use our webstore after any changes, you acknowledge and agree to the updated Privacy Policy.

  10. Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal data, please contact us using the contact information provided on our webstore.

By using our web pages, you provide a consent with us using the information according to the policies stated above.

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